Shipping policy
Shipping Policy – HouseComfort
Thank you for shopping with HouseComfort! We are committed to delivering your premium pillows and home comfort products as quickly and safely as possible.
Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times We offer the following shipping options within the United States:
- Standard Shipping (5–8 business days) — rates calculated at checkout
- Expedited Shipping (2–3 business days) — rates calculated at checkout
- Free Standard Shipping on all orders over $50
International Shipping We currently ship to select international destinations. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our shipping rates.
Order Tracking Once your order ships, you will receive an email with a tracking number. You can use this to monitor your delivery status at any time.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at support@housecomfort.store or call +1 575 418 4408 and we will make it right.
Contact Us 📧 support@housecomfort.store
📞 +1 575 418 4408
📍 11468 Marketplace Dr. N, Champlin, MN 55316, United States